This Privacy Policy explains how EverythingRestaurant ("Everythingrestaurant", "we", "us", or "our") collects, uses, and shares information when you use the Everythingrestaurant mobile app and website (the "Service"). The Service is a restaurant-supplies ordering platform for restaurants, their staff, and our sales representatives.
If you have questions, contact us at pan.maker.1870@gmail.com.
1. Information we collect
Information you provide
- Account information. When you create an account we collect your name (or restaurant/business name), and—depending on how you sign in—your email address, phone number, and the identifier returned by Google or Apple sign-in.
- Profile and delivery details. Contact person, delivery and billing addresses, and business/wholesale information you choose to provide.
- Orders. The products you order, quantities, order notes, fulfillment choices (pickup or delivery), and payment method (e.g. invoice, cash, check, ACH, or card).
- Images. If you are an administrator, photos you upload or capture for product listings.
- Communications. Messages or requests you send us (e.g. wholesale-account or support requests).
Information collected automatically
- Device and usage data. App interactions, device type, operating system, app version, and similar diagnostic data, collected through Google Analytics for Firebase and Firebase Crashlytics to operate, secure, and improve the Service and to diagnose crashes.
- Identifiers for abuse prevention. Tokens generated by Firebase App Check to verify that requests come from a genuine instance of our app.
Payment information
- Card payments are processed by Stripe. Your full card number is entered directly with Stripe and is not collected or stored by us. We receive limited transaction data from Stripe (such as confirmation of payment, the last digits/brand of the card where provided, and the shipping address you enter at checkout).
We do not knowingly collect more information than is needed to provide the Service.
2. How we use information
We use the information described above to:
- Create and manage your account and authenticate you;
- Process, fulfill, and deliver your orders, and calculate prices, taxes, and shipping;
- Send transactional messages about your orders (see "Notifications" below);
- Attribute orders to the correct sales representative and calculate sales commissions;
- Provide customer support and respond to your requests;
- Maintain security, prevent fraud and abuse, and debug and improve the Service;
- Comply with legal, tax, and accounting obligations.
3. Notifications (SMS and push)
We may send you SMS text messages for order-related events—for example, order confirmations, delivery scheduling, order completion, and payment reminders—using a third-party messaging provider (Twilio). Message and data rates may apply. These are transactional messages related to your orders and account.
If push notifications are enabled, we may send order and account notifications to your device. You can disable push notifications in your device settings.
4. How we share information
We do not sell your personal information. We share information only as follows:
- Service providers (processors) who operate the Service on our behalf, including:
- Google Firebase (authentication, database, file storage, hosting, serverless functions, analytics, crash reporting, and app-integrity checks);
- Stripe (payment processing);
- Twilio (SMS delivery);
- Google and Apple (when you choose to sign in with those services).
- Our sales representatives, who can see the restaurant accounts and orders assigned to them in order to service those accounts.
- Legal and safety reasons, when we believe disclosure is required by law or necessary to protect our rights, users, or the public.
- Business transfers, in connection with a merger, acquisition, or sale of assets, subject to this Policy.
Each third-party provider handles data under its own privacy policy.
5. Data retention
We keep account and profile information for as long as your account is active. When you delete your account (see below), we delete your profile, cart, and saved reorder templates. We retain records of past orders and transactions in an anonymized form (with personal contact and shipping details removed) as long as needed for accounting, tax, and legal record-keeping.
6. Deleting your account and data
You can permanently delete your account at any time:
- In the app: go to My Account → Delete account and confirm. This deletes your profile, saved addresses, cart, and reorder templates, signs you out, and removes your login. Past orders are retained only in anonymized form as described in "Data retention".
- By request: you can also email pan.maker.1870@gmail.com and we will delete your account and associated personal data.
7. Security
We use industry-standard safeguards—including encryption in transit, Firebase security rules, and app-integrity verification—to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children's privacy
The Service is intended for businesses and adults. It is not directed to children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
9. Your rights
Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal information, or to object to or restrict certain processing. To exercise these rights, use the in-app deletion option or contact us at pan.maker.1870@gmail.com. We will not discriminate against you for exercising these rights.
10. International users
We operate the Service from the United States. If you access the Service from elsewhere, your information may be processed in countries whose data-protection laws differ from your own.
11. Changes to this Policy
We may update this Policy from time to time. We will post the updated version with a new "Effective date," and significant changes will be communicated through the Service where appropriate.
12. Contact us
EverythingRestaurant
Email: pan.maker.1870@gmail.com